AI-Powered Lead Management for Modern Practices
Frontdesk is fully autonomous AI lead management for modern practices. Handling all incoming calls, texts, and emails while automating the entire patient journey from inquiry to booked procedure.
Trusted by Leading Healthcare Practices
With Frontdesk AI powered inbound and follow-ups, you can focus on what you do best: providing great service to your patients.
Complete Autonomous Lead Management Solution
Frontdesk handles every touchpoint in your patient journey - from initial inquiry through follow-ups to final booking - across all communication channels automatically.
Intelligent Call Handling
AI manages all incoming and outgoing calls with natural conversations that feel completely human.
- 24/7 call answering and scheduling
- Personalized outbound follow-up calls
- Appointment reminders and confirmations
- Real-time calendar integration
Smart Text Messaging
Automated SMS that engages prospects with personalized, timely messages throughout their journey.
- Instant response to text inquiries
- Intelligent follow-up sequences
- Appointment scheduling via text
- Personalized messaging for each lead
Email Lead Nurturing
Sophisticated email conversations that maintain engagement and guide prospects to booking.
- Automated email responses
- Multi-step nurture sequences
- Educational content delivery
- Booking link integration
Web Chat Integration
Seamless chat widget that captures leads and continues conversations across all channels.
- Website chat integration
- Cross-channel conversation tracking
- Lead qualification and routing
- Instant appointment booking
True Multi-Channel
AI-driven follow-up system that reaches leads across phone, text, email, and chat—automatically.
- Automated outreach via phone, SMS, email, and website chat
- Continues follow-ups until the lead responds or books
- Perfect timing and message content per lead per channel
- No lead slips through the cracks—ever
Advanced Analytics
Real-time reporting that shows exactly where your leads come from—and what turns them into paying patients.
- Tracks lead sources, conversion rates, and booked revenue
- Ties every patient back to the original marketing channel
- Real-time insights to optimize your acquisition strategy
- Know what’s working, cut what’s not—no guesswork, ever
How Frontdesk AI Transforms Your Practice
From first contact to booked appointment - our AI manages every step of the patient journey across all communication channels
Lead Inquiry
Patient inquires via website, phone, text, or email
AI Engagement
Frontdesk AI instantly assesses, qualifies, and responds with personalized communication
Multi-Channel Follow-up
Automated calls, texts, and emails until patient responds
Appointment Scheduled
Consultation booked directly into your practice calendar
Revenue Generated
Higher conversion rates drive sustainable practice growth
Where Frontdesk AI Leads
See how Frontdesk AI stacks up against other options across key performance metrics—speed, accuracy, and conversion.
| Benchmark | FRONTDESK AI | Traditional Answering Service | In-house Staff |
|---|---|---|---|
| Lead Conversion Rate (%) | 45.2% | 15.8% | 25.1% |
| Avg. Response Time (sec) | 1 | 180 | 300+ |
| Appointment Booking Rate (%) | 66.07% | 32.39% | 30.05% |
| Lead Follow-up Rate (%) | 95.1% | 20.5% | 40.2% |
Enterprise-Grade Security & HIPAA Compliance
Built specifically for healthcare with industry-leading security standards and full HIPAA compliance to protect your practice and patients.
HIPAA Compliant
Full HIPAA compliance with Business Associate Agreement (BAA) included. All patient data encrypted and securely stored.
SOC 2 Type II
Independently audited security controls ensuring the highest standards for data protection and system availability.
End-to-End Encryption
256-bit SSL encryption for all data in transit and at rest. Multi-factor authentication for all user accounts.
Audit Trails
Complete audit logs of all patient interactions and data access for compliance reporting and security monitoring.
Seamless Healthcare Integration
Connect with your existing practice management systems, EMRs, and communication tools without disrupting your workflow.
Practice Management
Nextech, PatientNOW, Symplast, AestheticRecord eClinicalWorks, DrChrono
Communication
Phone, Text (SMS/MMS), Email (Google, Microsoft365, Other), Website Chat
CRM Systems
Salesforce Health Cloud, HubSpot, Pipedrive, Zoho CRM, Freshworks
Scheduling
GoHighLevel, Calendly, Acuity, SimplePractice, TherapyNotes, Doxy.me, Zocdoc
Marketing
Google Ads, Facebook Ads, Mailchimp, Constant Contact, ActiveCampaign
Analytics
Google Analytics, Mixpanel, Tableau, Power BI, Looker Studio
What Healthcare Providers Say
Real results from practices using Frontdesk to transform their patient acquisition
Ready to Transform Your Practice?
Join hundreds of healthcare practices that have increased their conversion rates and revenue with Frontdesk's autonomous AI lead management platform. Start converting more leads today.